Order Information
Each bag carries our craftsmanship and passion.
Thank you for your support and patience.
🛠️ Production Process
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Each bag is entirely handcrafted
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Production time: 2-3 business days per bag
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Additional 1 day for quality inspection
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Strict quality control at every step
📦 Order Processing
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Small orders (1-3 bags): 7 -14 days shipping
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Medium orders (4-10 bags): 14 -21 days shipping
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Bulk orders (10+ bags): 30 + days
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Confirmation email upon order placement
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Real-time order tracking available
💡 Special Note
As a one-person studio,
we maintain high standards through personal craftsmanship and carefully selected partnerships for larger orders.
Shipping Policy
1. Basic Shipping Service
Delivery Areas & Times:
East Asia: 7-10 days, $30-35
（China, Japan, Korea, Hong Kong, Macau, Taiwan）
Southeast Asia: 9-13 days, $35-40
（Singapore, Malaysia, Thailand, Vietnam, Philippines）
South Asia: 12-15 days, $45-50
（India, Pakistan, Bangladesh）
Middle East: 12-16 days, $45-50
（UAE, Saudi Arabia, Qatar）
Europe: 13-17 days, $45-55
（Western, Northern, Eastern Europe, Russia）
North America: 10-14 days, $35-45
（USA, Canada, Mexico）
Oceania: 12-15 days, $45-55
（Australia, New Zealand）
Other Regions:
South America: 15-18 days, $55-60
Africa: 16-20 days, $60-65
Central Asia: 14-18 days, $50-55
All orders include basic insurance and tracking service
2. Packaging
Standard Package (Only for Crochet Bags):
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Bon Krochet Dust bag
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Sustainable packaging : It can be use to hold vegetable, flour, sand, stones, etc .
3. Order Processing
Production & Shipping Time:
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In-stock items: Ships within 1-2 business days
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Pre orders: 7-21 business days
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May extend during holidays
4. Return & Exchange Policy
Handcrafted Items Protection:
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All items are non-returnable due to handcrafted nature
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Quality issues must be reported within 24 hours of receipt
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Quality issues only: We cover round-trip shipping
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Non-quality returns: Not accepted
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Photo evidence required for quality claims
5. Special Notes
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Please order 5-7 days in advance during major holidays
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Severe weather may cause delays
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Tracking number provided after shipping
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