Last updated: January 31, 2025

Introduction

This Privacy Policy describes how Bon Krochet ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website ("Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

Information We Collect Directly from You

We collect the following types of information directly from you:

• Basic contact details including your name, address, phone number, email

• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number

• Account information including your username, password, security questions

• Shopping information including the items you view, put in your cart or add to your wishlist

• Customer support information including the information you choose to include in communications with us

Information We Collect Automatically

When you use our Services, we automatically collect certain information about your interaction with the Services ("Usage Data"). This may include:

• Device information

• Browser information

• Information about your network connection

• IP address

• Information about how you access and use our Site

How We Use Your Personal Information

We use your personal information for the following purposes:

1. Providing Products and Services

   • Processing your payments

   • Fulfilling your orders

   • Sending transaction notifications

   • Managing your account

   • Arranging for shipping

   • Facilitating returns and exchanges

   • Enabling product reviews

2. Security and Fraud Prevention

   • Detecting and preventing fraudulent activity

   • Protecting the security of our Services

   • Monitoring and improving our security measures

3. Communication

   • Providing customer support

   • Responding to your inquiries

   • Sending service-related communications

   • Providing updates about your orders or account

Cookies

We use cookies and similar technologies on our Site to improve our services and enhance your browsing experience. These technologies help us:

• Remember your preferences and settings

• Understand how you use our Site

• Improve our Services based on your usage patterns

• Provide security features

Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Site and some features may not function properly.

How We Share Your Personal Information

We may share your personal information in the following circumstances:

1. Service Providers

   • Payment processors

   • Shipping and logistics providers

   • Customer support services

   • Data analytics providers

   • IT service providers

2. Legal Requirements

   • To comply with legal obligations

   • To respond to lawful requests from public authorities

   • To protect our rights or property

   • To prevent fraud or security issues

3. Business Transactions

   • In connection with a merger, acquisition, or sale of assets

   • As part of due diligence processes

   • With successor entities in business transitions

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request access to your personal information

• Right to Correction: Request correction of inaccurate information

• Right to Deletion: Request deletion of your personal information

• Right to Data Portability: Request transfer of your information

• Right to Withdraw Consent: Withdraw previously given consent

• Right to Object: Object to certain processing of your information

Security

We implement appropriate technical and organizational measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

International Data Transfers

We may transfer your personal information to countries other than the country in which you reside. When we do so, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

Korean Privacy Law Compliance

We comply with the Personal Information Protection Act (PIPA) of Korea. In accordance with Korean law, we:

• Collect only necessary personal information

• Obtain your consent when collecting personal information

• Implement appropriate technical and organizational measures to protect your personal information

• Retain personal information only for the period required by law

• Ensure your rights to access, correct, and delete your personal information

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: contact@bonkrochet.com Address: Sindong-ro 47beon-gil, Seogwipo-si, Jeju-do, Seogwipo-si, KR-49, 63566, South Korea